Eye Care Front Desk & Patient Services Specialist

Eye Health America, LLC; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

401(k) matching

Employee discount

Wellness program

Paid vacation & holidays

Uniform allowance

Training opportunities

Job summary

Eye Health America, LLC is seeking a motivated team member for front desk responsibilities in a medical office setting in Florida. The role focuses on greeting patients, verifying insurance, and maintaining accurate records to support smooth clinic operations.

Responsibilities include check-in/out, collecting payments, scheduling follow-ups, and documentation. A high school diploma and reliable transport are required; prior eye care or medical office experience is a plus.

Qualifications

• High school diploma or equivalent.
• Reliable transportation.
• Previous experience in eye care, or the medical environment is a plus.

Responsibilities

• Greet and check-in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Education

High school diploma or equivalent

Job description

Eye Health America, LLC is seeking a motivated team member for front desk responsibilities in a medical office setting in Florida. The role focuses on greeting patients, verifying insurance, and maintaining accurate records to support smooth clinic operations.

Responsibilities include check-in/out, collecting payments, scheduling follow-ups, and documentation. A high school diploma and reliable transport are required; prior eye care or medical office experience is a plus.