Medical Front Desk Coordinator

Ocala Eye Pa; Florida; On-site; USD 21,000 - 29,000; Full time

Job summary

Ocala Eye Pa is seeking a front desk receptionist to warmly welcome patients and handle front office tasks in a courteous, professional manner. You will check patients in, verify information and signatures, process payments, and manage scheduling and chart updates in a busy ophthalmology practice.

The role requires strong customer service, multitasking, and teamwork, with attention to detail and a empathetic approach to patient needs.

Qualifications

• Requires a high school diploma or equivalent.
• Minimum two years experience in medical practice.
• Excellent customer service and communication skills; ability to work in a team and manage multiple tasks.

Responsibilities

• Greet and welcome patients in a professional and courteous manner.
• Check-in patients and verify necessary information and signatures.
• Scan and verify insurance cards and IDs; obtain required referrals or authorizations.
• Enter new patient information into the computer and update charts as needed.
• Process patient payments and finalize encounter charges.
• Check-out patients and schedule follow-up appointments as indicated.
• Perform end-of-day reporting and balancing tasks as required.
• Assist other front office staff as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Empathy

Detail oriented

Professionalism

Education

High school diploma or equivalent

Medical practice experience (2+ years)

Job description

Ocala Eye Pa is seeking a front desk receptionist to warmly welcome patients and handle front office tasks in a courteous, professional manner. You will check patients in, verify information and signatures, process payments, and manage scheduling and chart updates in a busy ophthalmology practice.

The role requires strong customer service, multitasking, and teamwork, with attention to detail and a empathetic approach to patient needs.