Pediatric Front Desk Pro | Multisite Clinic

Angel Kids Pediatrics; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Angel Kids Pediatrics in Jacksonville, FL, is seeking a full-time Front Desk Specialist to be the first point of contact for families visiting our pediatric clinic. You will manage calls, schedule appointments, collect payments, verify insurance, and maintain a welcoming reception area while upholding our patient-centered care standards.

This role requires strong communication, professionalism, and the ability to work in a fast-paced environment with families.

Qualifications

• High school diploma/GED required.
• Medical Receptionist experience preferred (1 year).
• Insurance verification experience preferred.
• MOA Certificate from accredited program is a plus.

Responsibilities

• Answers, screens, and directs calls on multiline phone system; takes messages or forwards to practitioner.
• Schedules patient appointments.
• Clears Faxes each morning and delivers to appropriate practitioner.
• Greets patients and escorts to appropriate area.
• Composes routine correspondence as required.
• Performs general clerical duties (filing, copying, faxing, mailing).
• Collects co-pays, deductibles and outstanding balances.
• Maintains supplies and reception area organization.
• Inputs patient information into the computer system.
• Verifies insurance and PCP details.

Skills

Excellent communication

Customer service

Attention to detail

Teamwork

Professional appearance

Bilingual

Education

High school diploma/GED

MOA Certificate

Job description

Angel Kids Pediatrics in Jacksonville, FL, is seeking a full-time Front Desk Specialist to be the first point of contact for families visiting our pediatric clinic. You will manage calls, schedule appointments, collect payments, verify insurance, and maintain a welcoming reception area while upholding our patient-centered care standards.

This role requires strong communication, professionalism, and the ability to work in a fast-paced environment with families.