Medical Front Desk Specialist — Patient Care & Concierge

Family & Children’s Services; Tulsa (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

Family & Children’s Services in Tulsa, OK seeks a friendly Front Desk Specialist to be the first contact for clients, guests, and staff. You will greet visitors, answer calls, schedule appointments, and support daily front desk operations with professionalism and confidentiality.

You will work with multiple departments, manage calendars, handle mail, and assist with data entry and document handling while maintaining a welcoming reception area and smooth office flow.

Qualifications

• Must be a high school graduate or have HS equivalent.
• 1 year experience in medical office or healthcare with direct patient care/interaction.
• Safety-sensitive position with drug and alcohol testing as per policy.

Responsibilities

• Greet and assist visitors with a friendly and professional demeanor.
• Answer and direct phone calls, emails, and inquiries promptly.
• Schedule appointments, meetings, and manage calendars as needed.
• Open and close building daily.
• Maintain an organized and clean reception area.
• Assist with administrative tasks such as data entry, filing, and document management.
• Coordinate incoming and outgoing mail and deliveries.
• Ensure security by following access control procedures.
• Provide information about company services and policies to guests and clients.
• Collaborate with different departments to support daily operations.

Skills

Excellent communication

Professional demeanor

Confidentiality

Microsoft Office

Adobe

Multi-line phone system

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Adobe

Job description

Family & Children’s Services in Tulsa, OK seeks a friendly Front Desk Specialist to be the first contact for clients, guests, and staff. You will greet visitors, answer calls, schedule appointments, and support daily front desk operations with professionalism and confidentiality.

You will work with multiple departments, manage calendars, handle mail, and assist with data entry and document handling while maintaining a welcoming reception area and smooth office flow.