Medical Front Desk & Patient Registration Specialist

Community Care Of West Virginia Inc; Bridgeport (WV); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

Prescription Coverage

Life Insurance

Short-Term Disability

Long-Term Disability

401(k)

Job summary

CCWV is seeking a friendly and professional receptionist to join our medical practice. You will manage front-desk operations, register patients in Athena, verify insurance, and handle patient inquiries with empathy.

Responsibilities include greeting patients, collecting co-pays, answering calls, routing issues, and supporting the administrative team. Some travel to other CCWV locations may be required; extended hours could be needed based on patient demand.

Qualifications

• Strong organizational skills and attention to detail required.
• Excellent verbal and written communication abilities.
• Professional and courteous interaction with patients and staff.
• Able to manage multi-line phone system and front-desk flow.
• Experience with medical office software preferred.

Responsibilities

• Answer telephones, direct calls, and provide information.
• Register patients in Athena and verify insurance details.
• Process check-in/check-out and collect co-pays as appropriate.
• Greet patients professionally and maintain confidentiality.
• Support administrative tasks and coordinate with the clinic team.

Skills

Organizational skills

Verbal and written communications

Interpersonal communication

Phone etiquette

Work with minimal supervision

Travel to other CCWV locations

Education

High School Diploma or GED

Experience as receptionist in medical practice

Tools

Athena EMR

Job description

CCWV is seeking a friendly and professional receptionist to join our medical practice. You will manage front-desk operations, register patients in Athena, verify insurance, and handle patient inquiries with empathy.

Responsibilities include greeting patients, collecting co-pays, answering calls, routing issues, and supporting the administrative team. Some travel to other CCWV locations may be required; extended hours could be needed based on patient demand.