Patient Services Front Desk Specialist

Waverly Health Center; United States; On-site; USD 30,000 - 38,000; Full time

Job summary

Waverly Health Center is seeking a clinic receptionist/secretary to manage front-desk duties, greet patients, verify information, and perform EMR data entry for registrations. You will handle incoming calls, schedule appointments, and ensure accurate documentation in the electronic medical record system.

The role requires high school diploma, strong clerical skills, and fluency in English. Prior clinic reception experience is preferred, and familiarity with CPT/ICD codes is beneficial.

Qualifications

• High school diploma or equivalent is required; Medical Assistant certification is preferred.
• Experience as a receptionist/secretary in a clinic setting is preferred.
• Strong clerical skills and ability to learn EMR and office systems.

Responsibilities

• Greets patients and families professionally and manages incoming calls and appointment reminders.
• Collects and verifies patient information, insurance data, and forms.
• Reviews and documents patient information, including consent and forms in EMR.
• Enters patient data accurately into the EMR to complete registrations.
• Maintains documents and mail, and supports billing and alerts as directed.
• Keeps the clinic waiting area clean and organized.
• Seeks manager guidance for questions or issues as they arise.

Skills

Interpersonal skills

Organizational skills

Keyboarding

Fluent English

Education

High school diploma

Medical Assistant certification preferred

Tools

EMR software

Job description

Waverly Health Center is seeking a clinic receptionist/secretary to manage front-desk duties, greet patients, verify information, and perform EMR data entry for registrations. You will handle incoming calls, schedule appointments, and ensure accurate documentation in the electronic medical record system.

The role requires high school diploma, strong clerical skills, and fluency in English. Prior clinic reception experience is preferred, and familiarity with CPT/ICD codes is beneficial.