Medical Front Desk & Patient Experience Specialist

Roseland Management; Longview (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Precision Spine Care in Longview, TX is seeking a Front Desk Associate to handle patient check-in, answer questions, and direct visitors. The role requires you to be friendly, organized, and accurate as you manage schedules, demographics, and insurance information.

You will work in a fast-paced clinic, greet patients, collect copays, and coordinate with the clinical team to maintain smooth patient flow and a positive experience.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in a medical setting.
• Fluent reading, writing and speaking English.
• Strong PC skills and working knowledge of Microsoft Office.
• Effective verbal and written communication skills.
• Strong interpersonal skills.
• Ability to manage stress and maintain professionalism.
• Regular, dependable attendance.

Responsibilities

• Greet patients, visitors and vendors on arrival.
• Assist the public with general questions and direct accordingly.
• Verify patient information including demographics and insurance coverage.
• Explain financial requirements and collect copays.
• Facilitate patient flow and communicate with patients and clinical staff.
• Collaborate with the clinical support team.
• Work with Clinic Manager and Business Office personnel.

Skills

Interpersonal skills

Fluent English

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Precision Spine Care in Longview, TX is seeking a Front Desk Associate to handle patient check-in, answer questions, and direct visitors. The role requires you to be friendly, organized, and accurate as you manage schedules, demographics, and insurance information.

You will work in a fast-paced clinic, greet patients, collect copays, and coordinate with the clinical team to maintain smooth patient flow and a positive experience.