Front Desk Associate

Roseland Management; Longview (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Precision Spine Care in Longview, TX is seeking a Front Desk Associate to handle patient check-in, answer questions, and direct visitors. The role requires you to be friendly, organized, and accurate as you manage schedules, demographics, and insurance information.

You will work in a fast-paced clinic, greet patients, collect copays, and coordinate with the clinical team to maintain smooth patient flow and a positive experience.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in a medical setting.
• Fluent reading, writing and speaking English.
• Strong PC skills and working knowledge of Microsoft Office.
• Effective verbal and written communication skills.
• Strong interpersonal skills.
• Ability to manage stress and maintain professionalism.
• Regular, dependable attendance.

Responsibilities

• Greet patients, visitors and vendors on arrival.
• Assist the public with general questions and direct accordingly.
• Verify patient information including demographics and insurance coverage.
• Explain financial requirements and collect copays.
• Facilitate patient flow and communicate with patients and clinical staff.
• Collaborate with the clinical support team.
• Work with Clinic Manager and Business Office personnel.

Skills

Interpersonal skills

Fluent English

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

• Location 5016 Gilmer Rd.,Longview, TX, 75604,United States
• Employee Type NonExempt FT
• Manage Others No

Precision Spine Care is currently looking for a Front Desk Associate to join our interventional pain clinic in Longview! The team at Precision Spine Care is focused on delivering healthcare demonstrating the highest standards of pride, service, and compassion. Our focus is to recruit elite candidates committed to ethical pain management treatment that demonstrate drive and ambition above the rest.

The Front Desk Associate is responsible for the day-to-day administrative and routine clerical duties including receiving the public, completing patient check-in procedures and providing customer assistance. Candidates should be comfortable working in a fast paced environment, motivated, detail oriented and have excellent customer service skills.

Joining Precision means that you are linking arms with leaders in Texas healthcare and have been selected to grow with a dynamic and innovative group.

Essential Functions & Responsibilities

• Properly welcome and greet patients, visitors and vendors upon entrance to the clinic.
• Assist the public with general questions and direct accordingly.
• Verify patient information, including personal demographics and insurance coverage.
• Explain financial requirements to the patient and/or responsible party and collect copays.
• Facilitate patient flow and communicate updates with patients and clinical staff.
• Work collaboratively with others, including clinical support team.
• Work constructively with Clinic Manager and Business Office Personnel.

Qualifications

• High school diploma or equivalent.
• One (1) year of experience in a medical setting.
• Be able to read, write, and speak fluent English.
• Strong PC skills and working knowledge of Microsoft Office.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Strong interpersonal skills.
• Skills to manage stress in order to maintain a professional atmosphere and provide quality service.
• Regular, dependable, and reliable attendance.

Location: Longview, TX
Hours: M-F, 8-5

Precision Spine Care is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.