Medical Front Desk & Patient Experience Specialist

Summit Health Management; Livingston (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k savings plan

FSA coverages

Life insurance

Disability insurance

Job summary

Summit Health Management is seeking a detail‑oriented patient access associate to greet visitors, manage registrations, and maintain accurate patient information. You will handle phone inquiries, collect payments, and support the scheduling workflow across satellite offices in New Jersey.

The role requires strong customer service, basic computer skills and adherence to HIPAA guidelines. Primary duties include verifying insurance, posting charges, reconciling payments, and assisting with

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• Experience with medical office systems and English communication expected.

Responsibilities

• Greets visitors, patients and families in a friendly, professional manner and directs them appropriately.
• Maintains efficient patient flow through registration and delivers excellent customer service.
• Answers phone promptly, directs calls, takes messages and demonstrates proper etiquette.
• Updates patient information, demographics and insurance in on‑line systems.

Skills

Customer service

Phone etiquette

Data entry

HIPAA compliance

English proficiency

Education

High School Diploma

Associate Degree preferred

Tools

EHR system

Practice Management

Windows PCs

Job description

Summit Health Management is seeking a detail‑oriented patient access associate to greet visitors, manage registrations, and maintain accurate patient information. You will handle phone inquiries, collect payments, and support the scheduling workflow across satellite offices in New Jersey.

The role requires strong customer service, basic computer skills and adherence to HIPAA guidelines. Primary duties include verifying insurance, posting charges, reconciling payments, and assisting with