Medical Front Desk & Patient Experience Coordinator

Foot and Ankle Specialists of the Mid-Atlantic, LLC; Charlottesville (VA); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Zusammenfassung

Foot and Ankle Specialists of the Mid-Atlantic, LLC is seeking a friendly Medical Front Desk Receptionist to join our Charlottesville team. You will be the first point of contact for patients, creating a positive experience while supporting day-to-day clinic operations.

You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and help maintain accurate records in a fast-paced healthcare setting.

Qualifikationen

• High school diploma or GED required.
• Experience in medical admin preferred.
• Excellent customer service and communication.

Aufgaben

• Greet patients and address questions and concerns.
• Answer calls, provide information, transfer calls, take messages.
• Schedule appointments and manage provider calendars.
• Register patients and update demographics and financial info.
• Monitor patient flow and communicate updates to staff.
• Maintain patient records through data entry, faxing and scanning.
• Process payments including deductibles and copays.
• Review accounts receivable/payable changes since prior visits.
• Verify insurance eligibility, referrals, and authorizations.
• Prepare daily reports and upload financial records.
• Review billing claims and resolve issues with providers or patients.
• Support additional tasks as needed.

Kenntnisse

Customer service

Interpersonal skills

Attention to detail

HIPAA compliance

Problem-solving

Communication

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Foot and Ankle Specialists of the Mid-Atlantic, LLC is seeking a friendly Medical Front Desk Receptionist to join our Charlottesville team. You will be the first point of contact for patients, creating a positive experience while supporting day-to-day clinic operations.

You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and help maintain accurate records in a fast-paced healthcare setting.