Friendly Medical Front Desk Specialist

Foot and Ankle Specialists of the Mid-Atlantic; Chevy Chase (MD); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Descripción de la vacante

Foot and Ankle Specialists of the Mid-Atlantic is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team. You will be the first point of contact, creating a positive patient experience while supporting daily office operations.

Ideal candidates have 2+ years of medical administrative experience, strong customer service, and excellent communication skills. This on-site role requires attention to detail, confidentiality, and the ability to manage multiple calendars and

Formación

• High School Diploma or GED required.
• 2+ years of administrative support experience in a medical environment preferred.
• Knowledge of health insurance processes (pre-authorization, verification) and medical terminology beneficial.
• Excellent customer service and interpersonal skills expected.
• Strong communication, multitasking and problem-solving abilities required.
• Ability to maintain confidentiality and HIPAA compliance at all times.
• Willingness to travel between local office locations as needed.
• Proficiency with Microsoft Office Suite and general computer systems.

Responsabilidades

• Greet patients and address questions/concerns.
• Answer calls, transfer calls, and take messages as needed.
• Schedule appointments and manage multiple provider calendars.
• Register new patients and update demographics/financial information.
• Notify providers of arrivals and manage patient flow.
• Maintain patient records via data entry, faxing, and scanning.
• Collect payments including deductibles and copays.
• Review accounts receivable/payable changes since prior visits.
• Maintain log of orthotics and schedule follow-ups.
• Monitor office supply inventory and coordinate maintenance.
• Verify insurance eligibility, referrals, and authorizations for next-day appointments.
• Prepare daily reports and upload financial records.
• Review billing claims/denials and gather necessary information.
• Support additional tasks and projects as needed.

Conocimientos

Customer service

Communication

Multi-tasking

HIPAA compliance

Attention to detail

Teamwork

Problem solving

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

Foot and Ankle Specialists of the Mid-Atlantic is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team. You will be the first point of contact, creating a positive patient experience while supporting daily office operations.

Ideal candidates have 2+ years of medical administrative experience, strong customer service, and excellent communication skills. This on-site role requires attention to detail, confidentiality, and the ability to manage multiple calendars and