Medical Front Desk | Patient Concierge, Onsite, Benefits

Mountain View Pain Specialists LLC; Denver (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

Paid time off (PTO) plus paid holidays

Job summary

Mountain View Pain Center in Denver, CO is seeking a Front Desk Receptionist to be the first impression of the clinic. You will manage patient flow, schedule appointments, and coordinate care while handling insurance information and daily operations.

Responsibilities include welcoming patients, using clinic software to schedule, answering calls, and ensuring accurate records. The role supports a multidisciplinary team to deliver a smooth, patient-centered experience and requires reliability and

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 1 year experience as a medical receptionist in a fast-paced environment.
• Minimum 1 year experience with medical scheduling.
• Strong customer service skills with a patient-first mindset.
• Proficient computer and typing skills.
• Bilingual in Spanish and English preferred.
• Access to reliable transportation.

Responsibilities

• Welcome patients and visitors with professionalism, warmth, and compassion.
• Schedule, confirm, and reschedule appointments using clinic software.
• Answer incoming calls and provide accurate information.
• Make outbound calls to reschedule appointments.
• Coordinate transitions for patients with multiple same-day visits.
• Coordinate Uber transportation for PI patients when needed.
• Collect and verify insurance information and process payments.
• Scan, upload, and maintain patient documentation.
• Communicate with clinical and administrative teams promptly.
• Notify medical staff of patient arrivals and support flow.
• Maintain a clean, organized front reception area.
• Support general administrative tasks as assigned.

Skills

Customer service

Scheduling

Typing

Bilingual Spanish/English

Reliable transportation

Education

High school diploma

Tools

Clinic software

Medical scheduling systems

Job description

Mountain View Pain Center in Denver, CO is seeking a Front Desk Receptionist to be the first impression of the clinic. You will manage patient flow, schedule appointments, and coordinate care while handling insurance information and daily operations.

Responsibilities include welcoming patients, using clinic software to schedule, answering calls, and ensuring accurate records. The role supports a multidisciplinary team to deliver a smooth, patient-centered experience and requires reliability and