Bilingual Medical Front Desk Receptionist — Glendale Clinic

Mountain View Pain Specialists LLC; Glendale (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Paid holidays

Job summary

Mountain View Pain Center in Glendale, AZ is seeking a Front Desk Receptionist to greet patients, manage appointments, and support clinic operations onsite. You will handle insurance information, payments, and patient records while coordinating care across departments.

Responsibilities include welcoming patients, scheduling, answering calls, and ensuring a smooth patient flow. The role requires strong customer service, 1+ year experience in medical reception, and fluency in Spanish and English

Qualifications

• High school diploma or equivalent, some college preferred.
• Minimum 1 year experience as medical receptionist in a fast-paced environment.
• Minimum 1 year experience with medical scheduling.
• Strong customer service skills and patient-first mindset.
• Proficient computer and typing skills.
• Bilingual in Spanish and English preferred.
• Access to reliable transportation.

Responsibilities

• Welcome patients and visitors with professionalism, warmth, and compassion
• Schedule, confirm, and reschedule patient appointments using clinic software systems
• Answer incoming calls and provide accurate, timely information to patients and callers
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations
• Coordinate appointment transitions for patients with multiple same-day visits
• Facilitate Uber transportation for PI patients when needed
• Collect and verify insurance information and process payments as required
• Scan, upload, and maintain accurate patient documentation
• Communicate promptly and effectively with clinical and administrative teams
• Notify medical staff of patient arrivals and support patient flow throughout the clinic
• Maintain a clean, organized, and professional front reception area
• Support general administrative tasks as assigned

Skills

Medical receptionist

Medical scheduling

Customer service

Typing

Bilingual Spanish/English

Transportation access

Job description

Mountain View Pain Center in Glendale, AZ is seeking a Front Desk Receptionist to greet patients, manage appointments, and support clinic operations onsite. You will handle insurance information, payments, and patient records while coordinating care across departments.

Responsibilities include welcoming patients, scheduling, answering calls, and ensuring a smooth patient flow. The role requires strong customer service, 1+ year experience in medical reception, and fluency in Spanish and English