Medical Front Desk & Patient Concierge

Advanced-Pain-Care; Cedar Park (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Advanced-Pain-Care is seeking a Front Desk Associate to serve as the first contact for patients entering the medical office. The role requires greeting patients, scheduling appointments, collecting co-payments, data entry, and maintaining a smooth front desk operation.

The position favors candidates with medical assistant experience and a solid understanding of medical terminology, as well as strong multitasking and organizational skills to support clinical staff and ensure efficient patient

Qualifications

• Education: High school diploma or GED.
• Experience: Prior office administration work; Medical Assistant experience preferred.
• Knowledge: Medical terminology and basic computer skills.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Schedule appointments and manage patient flow at the front desk.
• Collect co-payments and verify patient demographics and insurance information.
• Input data into the computer and balance daily batches for Billing.
• Maintain front desk area and ensure readiness each workday.
• Protect patient confidentiality in line with HIPAA guidelines.

Skills

Customer service

Multitasking

Phone etiquette

Organizational skills

Computer data entry

Interpersonal communication

Education

High school diploma or GED

Tools

Office equipment

Job description

Advanced-Pain-Care is seeking a Front Desk Associate to serve as the first contact for patients entering the medical office. The role requires greeting patients, scheduling appointments, collecting co-payments, data entry, and maintaining a smooth front desk operation.

The position favors candidates with medical assistant experience and a solid understanding of medical terminology, as well as strong multitasking and organizational skills to support clinical staff and ensure efficient patient