Medical Front Desk | Patient Concierge & Insurance Support

HOUSTON EYE ASSOCIATES; Sugar Land (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holidays & Paid Time Off

Medical Insurance

Dental Insurance

401(k)

Life Insurance

Job summary

Houston Eye Associates in Sugar Land, TX is seeking an organized receptionist to support front desk operations. You will assist patients in-person and over the phone with check-in/check-out, scheduling, insurance verification, and payment processing while delivering exemplary customer service.

The position requires maintaining a welcoming environment, ensuring accurate demographics, and coordinating with physicians and staff.

Qualifications

• One year of office experience required; two years medical office experience preferred.
• Ability to communicate effectively with patients, staff and physicians.
• Proficient in patient check-in/check-out processes and insurance verification.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Greet patients and guests with a friendly, helpful attitude.
• Verify insurance coverage and determine referrals or pre-authorizations as needed.
• Schedule appointments and manage calendar logistics for providers.
• Process payments and handle copays accurately.
• Triage incoming calls and direct messages to appropriate staff; maintain a clean waiting area.

Skills

Office experience

Medical office experience

Customer service

Phone etiquette

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

Houston Eye Associates in Sugar Land, TX is seeking an organized receptionist to support front desk operations. You will assist patients in-person and over the phone with check-in/check-out, scheduling, insurance verification, and payment processing while delivering exemplary customer service.

The position requires maintaining a welcoming environment, ensuring accurate demographics, and coordinating with physicians and staff.