Eye Care Front Desk Associate — Scheduling & Check-in

Houston Eye Associates; Pearland (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Holidays & PTO

Medical

Dental

401(K)

Free Life Insurance

Optical discounts

Job summary

Houston Eye Associates in Pearland, TX is seeking a Front Desk Receptionist to greet patients, manage check-in/out, schedule appointments, verify insurance, and handle payments with exemplary service. The role includes assisting patients in person and over the phone, maintaining accurate demographics, and supporting front desk operations.

The position may require travel to the League City location and occasional Saturday coverage.

Qualifications

• High School Diploma or Equivalent.
• One year office experience; two years medical office experience preferred.

Responsibilities

• Greet patients and guests with a friendly, professional demeanor.
• Answer and triage phone calls; schedule and confirm appointments.
• Verify insurance and determine prior authorizations or referrals as needed.
• Process patient payments, copays, and add discounts when applicable.
• Maintain a clean, organized waiting area and front desk; ensure patient confidentiality.
• Travel to nearby HEA offices to cover front desk when requested.

Education

High School Diploma or Equivalent

Job description

Houston Eye Associates in Pearland, TX is seeking a Front Desk Receptionist to greet patients, manage check-in/out, schedule appointments, verify insurance, and handle payments with exemplary service. The role includes assisting patients in person and over the phone, maintaining accurate demographics, and supporting front desk operations.

The position may require travel to the League City location and occasional Saturday coverage.