Medical Front Desk & Patient Services Specialist

Integrated Pain Associates; Odessa (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Integrated Pain Associates is seeking a Medical Receptionist to be the welcoming face of the clinic, ensuring smooth front-d desk operations and strict adherence to HIPAA and privacy standards.

You will check in patients, verify insurance, collect payments, document transactions, schedule appointments, and support daily office tasks while maintaining a confidential, patient-centered environment.

Qualifications

• Insurance knowledge and billing basics.
• High School Diploma; additional qualifications a plus.
• Prior admin/clerical experience in clinical or community setting.

Responsibilities

• Greet patients and visitors warmly.
• Check in patients per clinic procedures and HIPAA.
• Verify insurance and inform patients of balances.
• Process payments and document financial transactions.
• Arrange payment plans and monitor compliance.
• Perform day-to-day administrative tasks and data entry.
• Maintain waiting areas and front-desk organization.

Skills

Customer service

Interpersonal communication

Basic math

Intermediate computer knowledge

Phone skills

Insurance knowledge

Education

High School Diploma

Tools

EMR systems

Job description

Integrated Pain Associates is seeking a Medical Receptionist to be the welcoming face of the clinic, ensuring smooth front-d desk operations and strict adherence to HIPAA and privacy standards.

You will check in patients, verify insurance, collect payments, document transactions, schedule appointments, and support daily office tasks while maintaining a confidential, patient-centered environment.