Medical Front Desk & Patient Concierge

Urgent Team; Germantown (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Baptist Urgent Care is seeking a Medical Receptionist to warmly greet patients and visitors, activate patient files, and support both patients and medical staff. You will handle registration, scheduling, and basic clerical tasks in a fast-paced medical office.

The role requires a high school diploma, familiarity with basic computer software, and willingness to learn electronic medical records. Prior medical office experience is preferred, with full-time shifts and benefits included.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

EMR software

Job description

Baptist Urgent Care is seeking a Medical Receptionist to warmly greet patients and visitors, activate patient files, and support both patients and medical staff. You will handle registration, scheduling, and basic clerical tasks in a fast-paced medical office.

The role requires a high school diploma, familiarity with basic computer software, and willingness to learn electronic medical records. Prior medical office experience is preferred, with full-time shifts and benefits included.