Patient Services Specialist - Urgent Care Front Desk

URGENT CARE; Cabot (AR); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

Job summary

Baptist Health Urgent Care in Cabot, AR is seeking an experienced Medical Receptionist to join our team. The role involves greeting patients, activating patient files, and supporting both patients and medical staff.

The position requires a high school diploma or equivalent, basic computer skills, and familiarity with electronic medical records. Full-time shifts include 36–40 hours per week, with rotating weekday shifts and every-other weekend, plus PRN opportunities.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Customer service

Communication

Computer skills

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Baptist Health Urgent Care in Cabot, AR is seeking an experienced Medical Receptionist to join our team. The role involves greeting patients, activating patient files, and supporting both patients and medical staff.

The position requires a high school diploma or equivalent, basic computer skills, and familiarity with electronic medical records. Full-time shifts include 36–40 hours per week, with rotating weekday shifts and every-other weekend, plus PRN opportunities.