Medical Front Desk & Patient Concierge

careabout; Georgia; On-site; USD 25,000 - 30,000; Full time

Job summary

careabout is seeking a Front Desk Administrator to support the healthcare center with essential front desk duties in a busy environment. You will greet patients, register them, collect co-pays, and ensure accurate data entry into the practice management system.

The role requires 1–2 years of customer service or administrative experience and strong computer skills. Prior health sector exposure is helpful, with opportunities to advance within the office.

Qualifications

• High School diploma or equivalent and computer literacy.
• 1–2 years of customer service/data entry/clerical experience required.
• Experience in health or public sector helpful but not required.

Responsibilities

• Greet patients and manage front desk activities.
• Register and check out patients using the practice management system.
• Collect and input demographics, licenses and insurance information.
• Collect and post co-pays and payments at time of service.
• Maintain patient documents and files; answer phones; schedule appointments.
• Room patients when providers are ready and process referrals and authorizations.
• Filing, faxing, and other clerical duties as assigned.

Skills

Business office procedures

Grammar, spelling, punctuation

Medical insurance and medical billing

Office equipment operation

Organizational skills

Telephone etiquette

Customer service

Demographic data entry

Education

High School diploma or equivalent

Tools

Practice Management system

Job description

careabout is seeking a Front Desk Administrator to support the healthcare center with essential front desk duties in a busy environment. You will greet patients, register them, collect co-pays, and ensure accurate data entry into the practice management system.

The role requires 1–2 years of customer service or administrative experience and strong computer skills. Prior health sector exposure is helpful, with opportunities to advance within the office.