Front Desk Lead & Admin Specialist — Healthcare

Administration; Abilene (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Administration is seeking a Front Desk / Administrative Assistant to oversee front desk operations and patient registration. You will balance leadership with hands-on clerical duties to support daily operations, maintain compliance, and enhance patient experience.

The role requires professional communication, accurate data entry, and the ability to collaborate with clinical and administrative teams in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of office experience in a health care setting preferred.
• Ability to communicate clearly with patients, families, and staff.
• Understanding of basic medical terminology and HIPAA requirements.

Responsibilities

• Greet patients professionally and register them accurately.
• Collect co-pays and manage patient financial information.
• Answer calls, screen inquiries, and route messages.
• Maintain patient logs, charts, and documentation digitally and on paper.
• Support front desk staff and coordinate with clinical teams.
• Ensure compliance with HIPAA, OSHA, and facility policies.
• Audit charts and assist with reporting and filing.

Skills

Leadership

Customer service

Communication

HIPAA compliance

Office coordination

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Administration is seeking a Front Desk / Administrative Assistant to oversee front desk operations and patient registration. You will balance leadership with hands-on clerical duties to support daily operations, maintain compliance, and enhance patient experience.

The role requires professional communication, accurate data entry, and the ability to collaborate with clinical and administrative teams in a fast-paced environment.