Medical Front Desk: Patient Check-In & Support

First Urology P S C; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision

401(k) company contribution 7.5%

Paid holidays

Vacation time

Sick time

Job summary

First Urology is hiring a full-time Medical Receptionist in Louisville, KY. The role greets patients, answers calls, schedules visits, and maintains patient records with precision in a fast-paced clerical setting.

Requirements include 1 year in a medical office, familiarity with medical terminology and HIPAA, and strong English communication. Office insurance and benefits support professional growth and patient care excellence.

Qualifications

• Minimum of 1 year experience as a medical receptionist and/or medical assistant.
• Knowledge of medical terminology.
• Knowledge and understanding of HIPAA requirements.
• Two years of full-time experience working in a professional office environment.
• Excellent written and verbal command of English.

Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Answer incoming calls and transfer messages per provider instruction.
• Document conversations and actions in the patient’s chart or EMR.
• Verify billing items are correct and obtain necessary authorizations.
• Schedule appointments for follow-ups and established patients.
• Maintain an organized lobby during business hours.

Skills

Customer service

Data entry

Microsoft Office

English proficiency

Communication

Education

High school diploma or equivalent

Associate degree or higher (plus)

Job description

First Urology is hiring a full-time Medical Receptionist in Louisville, KY. The role greets patients, answers calls, schedules visits, and maintains patient records with precision in a fast-paced clerical setting.

Requirements include 1 year in a medical office, familiarity with medical terminology and HIPAA, and strong English communication. Office insurance and benefits support professional growth and patient care excellence.