Medical Front Desk Specialist - Scheduling (Day Shift)

Paycom; Louisville (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) company contribution 7.5%

Dental insurance

Health insurance

Vision

Company Paid Life Insurance 20k

Company Paid AD&D 20K

Company Paid Long-Term Disability 60%

6 Sick Time Days

8 Paid Holidays

10 Vacation Days

Milestone Checks

Cabin/Condo for vacations

Job summary

First Urology is seeking a friendly front desk professional to greet patients, answer calls, and manage appointments in a fast-paced urology clinic in Louisville, KY. You will document in the electronic medical record, verify insurance, and coordinate referrals to ensure smooth patient flow.

The role requires at least 1 year of medical receptionist experience, knowledge of medical terminology, and strong customer service and data-entry skills.

Qualifications

• High school diploma or equivalent required; associate degree or higher a plus.
• Minimum 1 year experience as a medical receptionist or medical assistant.
• Knowledge of medical terminology and HIPAA requirements.
• Excellent written and verbal English communication.
• Strong data entry and software skills.

Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Answer incoming calls, provide information and transfer messages per provider instructions.
• Document conversations and actions in the patient’s electronic medical record.
• Verify billing items and obtain authorizations as needed.
• Schedule follow-ups and established patients’ visits; coordinate referrals.

Skills

Medical terminology

HIPAA knowledge

English proficiency

Customer service

Data entry

Office software

Education

High school diploma or equivalent

Associate degree or higher a plus

Tools

Microsoft Office

Job description

First Urology is seeking a friendly front desk professional to greet patients, answer calls, and manage appointments in a fast-paced urology clinic in Louisville, KY. You will document in the electronic medical record, verify insurance, and coordinate referrals to ensure smooth patient flow.

The role requires at least 1 year of medical receptionist experience, knowledge of medical terminology, and strong customer service and data-entry skills.