Medical Front Desk Concierge – Day Shift & Patient Care

First Urology P S C; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) company contribution 7.5%

Health insurance

Dental insurance

Vision insurance

Company Paid Life insurance 20k

Company Paid AD&D 20K

Company Paid Long-Term Disability 60%

Vacation time 10 days

Sick time 6 days

8 Paid holidays

Milestone checks

Cabin/Condo for vacations

Job summary

First Urology is seeking a friendly, professional Front Desk team member to greet patients, answer calls, and manage schedules in a fast-paced urology practice in Louisville, KY. You will verify insurance, document encounters in the EMR, and coordinate referrals while delivering exceptional patient service.

The role requires at least 1 year in a medical office, strong English communication, and familiarity with HIPAA.

Qualifications

• 1 year of medical receptionist/assistant experience.
• Knowledge of medical terminology and HIPAA.
• Strong data entry skills and MS Office proficiency.
• Excellent written and verbal English communication.

Responsibilities

• Greet patients and visitors professionally.
• Answer calls, provide information, transfer calls or take messages.
• Schedule appointments and verify insurance.
• Document interactions in EMR and logs.
• Maintain lobby organization and patient flow.

Skills

Medical receptionist

Medical assistant

HIPAA knowledge

Data entry

Microsoft Office

English proficiency

Education

High school diploma or equivalent

Associate degree or higher (plus)

Tools

Microsoft Office Suite

Job description

First Urology is seeking a friendly, professional Front Desk team member to greet patients, answer calls, and manage schedules in a fast-paced urology practice in Louisville, KY. You will verify insurance, document encounters in the EMR, and coordinate referrals while delivering exceptional patient service.

The role requires at least 1 year in a medical office, strong English communication, and familiarity with HIPAA.