Clinic Front Desk Specialist – Growth & Benefits

HealthQuest Physical Therapy; Richmond (MI); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Mentorship

Medical insurance

Dental insurance

Vision insurance

Life insurance

Critical illness insurance

Hospital indemnity

Accident insurance

Identity protection

401(k) with match

HSA & FSA

Zusammenfassung

HealthQuest Physical Therapy is seeking a Front Office Specialist to warmly greet guests, answer phones, schedule appointments, and collect payments. The role also safeguards patient information and ensures accurate data entry into the electronic medical record system.

Qualifications include a High School Diploma and 1–2 years in an office setting; strong MS Office skills and effective communication are essential in a fast-paced clinical environment.

Qualifikationen

• High School Diploma required.
• 1-2 years of experience working in an office setting preferred.

Aufgaben

• Greet and welcome clinic guests using a warm, friendly demeanor.
• Answer the phones using a standard greeting and a professional demeanor.
• Daily collection of patient payments.
• Check patients out after each visit and ensure additional visits are scheduled.
• Verify insurance benefits and obtain authorization for treatment for all new patients.
• Prepare new patient charts and confirm new patient appointments for the following day.
• Closure of each new patient after completion of the initial visit.
• Process incoming/outbound fax transmission of electronic medical records.
• Prepare active patient reports and monitor discharges.
• Complete the End of Day paperwork and monitor payment collection reports.
• Maintain a clean workstation and waiting area.

Kenntnisse

MS Office

Verbal comms

Critical thinking

Multitasking

Calm under pressure

Goal-oriented

Self-motivated

Ausbildung

High School Diploma

Jobbeschreibung

HealthQuest Physical Therapy is seeking a Front Office Specialist to warmly greet guests, answer phones, schedule appointments, and collect payments. The role also safeguards patient information and ensures accurate data entry into the electronic medical record system.

Qualifications include a High School Diploma and 1–2 years in an office setting; strong MS Office skills and effective communication are essential in a fast-paced clinical environment.