Front Desk & Patient Care Coordinator

Beth-Israel-Lahey-Health; Pembroke (MA); In loco; USD 28.000 - 37.000; Tempo pieno

Descrizione del lavoro

Beth Israel Lahey Health Primary Care in Pembroke, MA is seeking an organized front desk receptionist to support patient check-in, scheduling, and coordination with care teams. You will collect demographics, verify insurance, and assist with referrals and co-pays while maintaining patient confidentiality.

The role emphasizes strong customer service, clear written and verbal English communication, and collaboration with staff to ensure efficient daily operations in a busy clinic setting.

Competenze

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant
• 3 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications.
• Written and oral English communications required.

Mansioni

• Greets patients and visitors with courtesy, service, respect and privacy.
• Acts as central communication source in patient care and responds to inquiries.
• Takes complete and accurate information from patients/callers; maintains confidentiality.
• Registers patients, verifies demographics, and schedules appointments; collects co-pays and referrals.
• Ensures smooth patient flow by coordinating with providers and staff; translates to Spanish when needed.

Conoscenze

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Formazione

High School diploma

Medical Admin Assistant Certification

Strumenti

Microsoft Office

Outlook

Excel

PowerPoint

Word

Access

Descrizione del lavoro

Beth Israel Lahey Health Primary Care in Pembroke, MA is seeking an organized front desk receptionist to support patient check-in, scheduling, and coordination with care teams. You will collect demographics, verify insurance, and assist with referrals and co-pays while maintaining patient confidentiality.

The role emphasizes strong customer service, clear written and verbal English communication, and collaboration with staff to ensure efficient daily operations in a busy clinic setting.