Clinic Office Coordinator – Float Team (PT/OT)

Midwest Orthopaedics at Rush, LLC; Riverside (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance.

Paid Time Off and Paid Holidays.

Company-paid life and long‑term disa b

Voluntary life, AD&D, and short-term

401(k) Savings Plan.

Tuition Reimbursement.

Eligible for quarterly bonuses.

Job summary

Midwest Orthopaedics at Rush, LLC is seeking a full-time Office Coordinator to float among outpatient clinics in River Grove, North Riverside, Bensenville, and Park Ridge, managing front desk tasks and supporting daily clinic operations.

You will greet patients, answer phones, schedule appointments, handle authorizations and verifications, and ensure HIPAA-compliant processing while delivering outstanding customer service.

Qualifications

• Minimum of a high school diploma or GED required.
• Front Desk knowledge and experience required, preferably in PT clinic.
• Strong background in providing excellent customer service skills.
• Proficient with Microsoft Office.
• Knowledge of healthcare insurance benefits and coverage preferred.
• Work well in a team atmosphere and have a strong sense of leadership skills.
• Enjoy interacting with people.

Responsibilities

• Greet patients, answer phones, schedule appointments, and handle administrative processing (authorizations and verifications) and reports and recordkeeping.
• Maintain an appropriate inventory level of supplies as needed to efficiently aid in the treatment of patients and maintain efficient office duties.
• Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
• Assures cleanliness and safety of the clinic.
• Timely processing, distribution, and tracking of all documentation to physicians for signature.
• Attend to all incoming calls in a helpful manner.
• Respond to client inquiries and needs in a polite and timely manner.
• Handle cancellations and assist with rescheduling appointments.
• Effectively use and maintain office equipment.
• Managing the communication of patient progress to physicians, nurse case managers, adjusters and attorneys via fax, email or phone.
• Supporting the Facility Manager with daily operations of the clinic.
• Other responsibilities as assigned.

Skills

Front Desk experience

Customer service

Microsoft Office

Healthcare benefits knowledge

Team player

Professional communication

Education

High school diploma or GED

Job description

Midwest Orthopaedics at Rush, LLC is seeking a full-time Office Coordinator to float among outpatient clinics in River Grove, North Riverside, Bensenville, and Park Ridge, managing front desk tasks and supporting daily clinic operations.

You will greet patients, answer phones, schedule appointments, handle authorizations and verifications, and ensure HIPAA-compliant processing while delivering outstanding customer service.