Patient Coordinator

Midwest Orthopaedics at Rush; Chicago (IL); On-site; USD 54,443,000 - 61,303,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Midwest Orthopaedics at Rush is seeking a Patient Coordinator for the outpatient clinic in Chicago, IL. The role entails directing patient flow, taking vital signs, and maintaining excellent patient service. The position is full-time, Monday–Friday, with no weekends or holidays, based at the Chicago clinic.

Ideal candidates have a GED, customer service experience, and preferably medical office experience. MOR offers a comprehensive compensation and benefits package and opportunities for career

Qualifications

• Customer service experience required.
• Medical office experience preferred.

Responsibilities

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs and records information on patient charts.
• Maintains high level of customer service during patient check-in and status updates.
• Oversees patient tracking and collects co-pays and forms.
• Ensure rooms are cleaned and stocked between patients.

Skills

Customer service experience

Medical office experience

Education

GED

Job description

It's the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join in?

We are looking for a Patient Coordinator to be based at the outpatient clinic in Chicago, Illinois. Potential candidate must provide professional, friendly and compassionate service to all patients and staff. The full-time schedule will be Monday - Friday, no weekends or holidays.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Rooms are stocked with necessary supplies at all times.

Education And/or Experience

• High school diploma or general education degree (GED)
• Customer Service experience required.
• Medical office experience preferred.

What’s in it for you?

MOR offers their employees a comprehensive compensation and benefits package.

Pay Rate: $19.00 per hour.

Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package.

• Bonus Incentive Eligible.
• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.
• Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.

Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about.