Medical Front Desk & Patient Care Concierge

Trinity Health Corp.; Belleville (NJ); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Trinity Health IHA Medical Group in New Jersey seeks a friendly Medical Receptionist to welcome patients, check in, verify insurance, schedule appointments, answer calls, and support daily office operations.

You will collaborate with providers and staff to deliver a smooth patient experience, handle payments, and assist with MyChart tasks, ensuring accurate records and a welcoming service in a busy healthcare setting.

Qualifications

• High School Diploma or GED (or valid work permit for ages 15-17).
• Course work in insurance/billing or medical practice education preferred but not required.
• CREDENTIALS/LICENSURE: None.

Responsabilités

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Connaissances

Customer service

Phone etiquette

Attention to detail

Formation

High School Diploma or GED

Work permit from high school (15-17)

Description du poste

Trinity Health IHA Medical Group in New Jersey seeks a friendly Medical Receptionist to welcome patients, check in, verify insurance, schedule appointments, answer calls, and support daily office operations.

You will collaborate with providers and staff to deliver a smooth patient experience, handle payments, and assist with MyChart tasks, ensuring accurate records and a welcoming service in a busy healthcare setting.