Medical Front Desk & Patient Access Coordinator

Great Lakes Bay Health Centers; Saginaw (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Great Lakes Bay Health Centers in Saginaw, MI is seeking a friendly front desk specialist. You will greet patients, verify demographics and insurance, schedule appointments, collect co-pays, and direct patients within the facility.

Responsibilities include insurance verification, billing in the EMR, accurate data entry, coordinating referrals, and maintaining excellent customer service at every patient touchpoint.

Qualifications

• High school diploma required.
• One year of experience in a medical office or clinic preferred.
• Typing, data entry and phone etiquette skills essential.

Responsibilities

• Greet patients and check them in/out, verify demographics and insurance details.
• Verify insurance, explain sliding fee process, and document in EMR.
• Enter and maintain patient information, deposits, and billing per policy.
• Schedule appointments, coordinate referrals, and manage patient flow.
• Collect co-pays, process payments, and issue receipts.
• Maintain professional customer service in all interactions.
• Assist with orientation of staff and ensure timely communication.

Skills

Typing

Data entry

Customer service

Telephone etiquette

Critical thinking

Multitasking

Teamwork

Education

High school diploma

Tools

EMR system

Job description

Great Lakes Bay Health Centers in Saginaw, MI is seeking a friendly front desk specialist. You will greet patients, verify demographics and insurance, schedule appointments, collect co-pays, and direct patients within the facility.

Responsibilities include insurance verification, billing in the EMR, accurate data entry, coordinating referrals, and maintaining excellent customer service at every patient touchpoint.