Infusion Center Front Desk Lead & Insurance Liaison

MyMichigan Health; Saginaw (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

MyMichigan Health in Saginaw, MI is seeking a Sr. Office Assistant to support the Infusion Center Department. This role involves patient registration, insurance verification, and providing excellent customer service. The ideal candidate will have experience in a healthcare facility, strong clerical skills, and proficiency in MS Office. Responsibilities include troubleshooting issues, leading front office tasks, and educating physician offices on the order processes. A background in medical terminology is preferred, and BLS certification is required.

Qualifications

• Minimum of one year experience in a medical center office setting.
• Six months experience in a health care facility required.
• Ability to operate standard office equipment.

Responsibilities

• Perform patient registration including insurance verification and pre-certification.
• Provide excellent customer service and handle difficult situations.
• Educate physician offices on scheduling/registration and insurance issues.

Skills

General clerical skills

Microsoft Office proficiency

Ability to communicate effectively

Education

Completion of an accredited course in medical terminology

Tools

MS Office

Job description

MyMichigan Health in Saginaw, MI is seeking a Sr. Office Assistant to support the Infusion Center Department. This role involves patient registration, insurance verification, and providing excellent customer service. The ideal candidate will have experience in a healthcare facility, strong clerical skills, and proficiency in MS Office. Responsibilities include troubleshooting issues, leading front office tasks, and educating physician offices on the order processes. A background in medical terminology is preferred, and BLS certification is required.