Patient Registration & Financial Concierge

MyMichigan Health; Saginaw (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

MyMichigan Health is seeking a Registration & Insurance Verification Specialist at MyMichigan Medical Center Saginaw and Towne Centre. You will register patients, verify insurance benefits, determine financial obligations, and collect co-pays at discharge with diplomacy and customer focus.

You will work in a team, handle Medicare MSP info, and set up payment plans for uninsured or underinsured patients. Prior experience with medical billing and Epic systems is preferred.

Qualifications

• One year experience working with insurance and patient accounts.
• Typing skills and basic personal computer knowledge needed to enter patient information.
• Basic math proficiency and customer service skills.
• Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• Maintains confidentiality with all patient information and data obtained.
• Knowledge of medical terminology and medical office practices, policies and procedures as normally acquired through experience working in the medical center or similar setting preferred.
• Four (4) years experience working in a hospital setting with insurance, registration and collections preferred.
• CHAA certification preferred.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.

Responsibilities

• Collects accurate registration information, collects co-pay amounts, posts the payment in the computer, prints receipts, balance cash at end of shift.
• Meets with the patient and/or family to explain insurance coverage, treatment costs, hospital billing policies and to inform them of their financial obligations upon discharge. Sets up payment plans.
• Makes financial arrangements for patients without insurance or with inadequate insurance coverage and communicates available financial assistances program for self-pay patients.
• Accesses insurance eligibility websites to verify benefits and coverage. Able to assess co-pay and deductible amounts and document the information.

Skills

Insurance & patient accounts

Typing

Basic math

Customer service

Interpersonal skills

Confidentiality

Medical terminology

Microsoft Windows

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

MyMichigan Health is seeking a Registration & Insurance Verification Specialist at MyMichigan Medical Center Saginaw and Towne Centre. You will register patients, verify insurance benefits, determine financial obligations, and collect co-pays at discharge with diplomacy and customer focus.

You will work in a team, handle Medicare MSP info, and set up payment plans for uninsured or underinsured patients. Prior experience with medical billing and Epic systems is preferred.