Medical Front Desk Manager – Scheduling & Patient Care

Workstream; Callao (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Abilities Abound Physical Therapy and Wellness Center is seeking a Medical Front Desk and Office Manager to coordinate patient flow from check-in to check-out. The role includes scheduling, billing, chart maintenance, and delivering outstanding customer service at our Callao, VA location.

Candidates must have 1+ year of medical front office and management experience, strong phone and computer skills (Word, Excel, Google Suite), and a team-oriented attitude.

Qualifications

• Must have 1+ years of prior medical front office and management experience.
• Excellent telephone and interpersonal skills are essential.
• Proficiency in Microsoft Word, Excel, and Google Suite is required.
• Strong teamwork, reliability, and a customer-service focus are expected.
• Strong organization, time management, and attention to detail are required.

Responsibilities

• Greet patients and manage the front desk interactions.
• Answer phones and route inquiries as needed.
• Handle electronic scheduling and appointment bookings.
• Perform data entry and verify patient information.
• Verify insurance benefits and collect payments over the counter.
• Create and update spreadsheets and maintain patient records.

Skills

Excellent telephone skills

Team player

Customer service

Time management

Organizational skills

Independent work

Tools

Microsoft Word

Microsoft Excel

Google Suite

Job description

Abilities Abound Physical Therapy and Wellness Center is seeking a Medical Front Desk and Office Manager to coordinate patient flow from check-in to check-out. The role includes scheduling, billing, chart maintenance, and delivering outstanding customer service at our Callao, VA location.

Candidates must have 1+ year of medical front office and management experience, strong phone and computer skills (Word, Excel, Google Suite), and a team-oriented attitude.