Front Office Coordinator

Moreau Physical Therapy; Baton Rouge (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Paid time off

Job summary

Moreau Physical Therapy in Baton Rouge, Louisiana, is seeking a Full-Time Front Office Coordinator. This role is vital for ensuring smooth operations at the front desk by greeting patients, scheduling appointments, and handling financial transactions.

The ideal candidate will possess exceptional customer service skills, be self-motivated, and thrive in a fast-paced environment. Benefits include medical, dental, vision coverage, and paid time off.

Qualifications

• Exceptional customer service skills are mandatory.
• Ability to work independently in a fast-paced environment.
• Strong multitasking and organizational skills needed.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Schedule appointments, update calendars, and confirm appointments.
• Process co-pays, co-insurance, and other financial transactions.

Skills

Exceptional customer service skills

Reliability

Flexibility

Strong multitasking

Attention to detail

Excellent telephone etiquette

Job description

Full‑Time Front Office Coordinator – Moreau Physical Therapy

We are looking for an organized, customer‑focused individual to serve as the first point of contact for patients. You will greet patients, answer phones, schedule appointments, track attendance, handle billing and co‑pay transactions, maintain clinic records, and support daily front office operations. You will work in a fast‑paced environment and collaborate with the clinical and administrative team.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Answer phones, receive calls and redirect them as appropriate.
• Schedule appointments, update calendars and confirm appointments with patients.
• Track patient attendance and maintain accurate patient records.
• Process co‑pays, co‑insurance and other financial transactions and reconcile daily cash drawer.
• Perform general clerical tasks such as filing, data entry and faxing.
• Assist with billing and insurance claims as needed.
• Maintain the cleanliness and organization of the reception area.
• Collaborate with the clinical team to ensure smooth patient flow.

Qualifications

• Exceptional customer service skills.
• Reliability, flexibility, courtesy, and friendliness.
• Self‑motivated with a sense of urgency.
• Strong multitasking and organizational skills.
• Attention to detail.
• Excellent telephone etiquette.
• Ability to work independently in a fast‑paced environment.
• Team player willing to accept constructive feedback.
• Passion for excellence in front office operations.

Benefits

Medical, Dental, Vision coverage, 401(k), life insurance and paid time off. Competitive pay based on experience.

Moreau Physical Therapy is an equal opportunity employer.