Front Office Supervisor – Medical Practice

Paycom - ATS; Osage Beach (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Paycom - ATS is seeking a Front Office Supervisor for its Missouri medical office. The role oversees front desk staff handling patient check-in/check-out, collects payments, and maintains accurate records while ensuring patient confidentiality and HIPAA compliance.

Responsibilities include training staff, verifying insurance information, and coordinating with clinical staff to prepare charts and encounter forms for daily clinics, with a strong emphasis on customer service and accuracy.

Qualifications

• Minimum two years of work experience in a medical office.
• Minimum one-year supervisory experience.

Responsibilities

• Directs patients, salespeople, and visitors at check-in and checkout.
• Greets patients at check-in window, answers questions, and provides assistance as necessary.
• Verifies demographic and insurance information; collects and posts payments.
• Schedules follow-up appointments and manages patient charts and records.
• Ensures confidentiality and compliance with HIPAA and practice policies.

Skills

Management

Organizational skills

Interpersonal skills

English communication

Attention to detail

Customer service

Medical front office

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS is seeking a Front Office Supervisor for its Missouri medical office. The role oversees front desk staff handling patient check-in/check-out, collects payments, and maintains accurate records while ensuring patient confidentiality and HIPAA compliance.

Responsibilities include training staff, verifying insurance information, and coordinating with clinical staff to prepare charts and encounter forms for daily clinics, with a strong emphasis on customer service and accuracy.