Medical Front Desk Lead: Registration, Benefits & Concierge

Direct-Orthopedic-Care; Round Rock (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Direct-Orthopedic-Care in Round Rock, TX is seeking a Medical Receptionist for a full-time clerical role. The position offers $20.00 to $22.00 hourly and requires delivering a welcoming, patient-focused experience.

You will manage guest flow, verify benefits, schedule appointments, answer phones, collect payments, and open/close the clinic, ensuring PHI privacy and compliance with HIPAA standards. Bright communication, professional hospitality, and accurate data handling are essential to support

Responsibilities

• Lead registration, verify benefits, and checkout procedures.
• Collect guest payments at time of service.
• Lead end-of-day closing procedures.
• Provide a genuine welcome and manage hospitality.
• Maintain guest confidentiality and HIPAA compliance.
• Oversee customer service protocols to resolve guest questions at checkout.
• Perform general office duties including mail, cash handling, and lobby upkeep.

Job description

Direct-Orthopedic-Care in Round Rock, TX is seeking a Medical Receptionist for a full-time clerical role. The position offers $20.00 to $22.00 hourly and requires delivering a welcoming, patient-focused experience.

You will manage guest flow, verify benefits, schedule appointments, answer phones, collect payments, and open/close the clinic, ensuring PHI privacy and compliance with HIPAA standards. Bright communication, professional hospitality, and accurate data handling are essential to support