Dental Front Desk & Guest Experience Specialist

Direct-Orthopedic-Care; Denton (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Direct-Orthopedic-Care seeks a Medical Receptionist in Denton, TX. This full-time front-desk role handles guest check-in, scheduling, benefits verification, payments, and end-of-day procedures, ensuring patient privacy and a welcoming experience.

You will manage phones, appointments, and demographic info, while upholding HIPAA standards and DOC protocols. The position is on-site in Denton, with responsibilities across lobby and office duties.

Qualifications

• Experience in medical front desk or reception preferred.
• Familiarity with HIPAA regulations and patient confidentiality.
• Excellent communication and organizational skills.

Responsibilities

• Facilitate guest flow by notifying providers of arrivals and delays, and maintaining communication.
• Update guest demographics, collect personal and financial information, and gather payments.
• Answer phones, return calls, and schedule appointments in a professional and timely manner.
• Verify benefits information and obtain test precertifications/authorizations when necessary.
• Open and close the clinic and keep the lobby clean and organized.
• Assist guests as needed.

Job description

Direct-Orthopedic-Care seeks a Medical Receptionist in Denton, TX. This full-time front-desk role handles guest check-in, scheduling, benefits verification, payments, and end-of-day procedures, ensuring patient privacy and a welcoming experience.

You will manage phones, appointments, and demographic info, while upholding HIPAA standards and DOC protocols. The position is on-site in Denton, with responsibilities across lobby and office duties.