Medical Front Desk Coordinator | Scheduling & Admin

GI Alliance; Austin (TX); On-site; USD 34,000 - 50,000; Full time

Job summary

Austin Gastroenterology is seeking an experienced Front Desk Coordinator I to manage patient flow and front-office duties in a medical office environment. The role includes answering calls, scheduling, check-in/out, and data entry within EMR systems.

The position requires a high school diploma or GED and at least two years of front-desk or scheduling experience in a medical setting. Expect a Monday–Friday schedule, with early hours, and responsibilities around patient confidentiality and billing.

Qualifications

• High school diploma or GED is required.
• Minimum of two years experience in a medical office front desk or scheduling preferred.
• Experience with EMR and data entry is preferred.

Responsibilities

• Answer and screen high-volume calls and record messages.
• Schedule patient appointments and procedures per policies.
• Check-in and check-out patients; collect payments and reconcile charges.
• Verify balances and provide information on unpaid balances.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

EMR

Microsoft Excel

Organization

Education

High school diploma or GED

Tools

EMR systems

Microsoft Excel

Job description

Austin Gastroenterology is seeking an experienced Front Desk Coordinator I to manage patient flow and front-office duties in a medical office environment. The role includes answering calls, scheduling, check-in/out, and data entry within EMR systems.

The position requires a high school diploma or GED and at least two years of front-desk or scheduling experience in a medical setting. Expect a Monday–Friday schedule, with early hours, and responsibilities around patient confidentiality and billing.