Medical Front Desk Coordinator: Patient Scheduling & Admin

Paycom; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office in Baton Rouge. Duties include answering calls, scheduling appointments, check-in/out, and managing patient records in EMR, while ensuring confidentiality and accurate data entry.

The role requires basic clerical skills, two years of medical office experience, and the ability to handle high-volume phone inquiries with professionalism. Equal opportunity employer; pre-employment checks may apply.

Qualifications

• High school diploma or GED required.
• Minimum of two years experience in a medical office, front office or scheduling preferred.
• Experience in a medical front desk setting is advantageous.

Responsibilities

• Answer and screen high-volume telephone calls and record messages.
• Schedule patient appointments and procedures per office policies.
• Check-in and check-out patients; collect payments and reconcile charges.
• Verify accurate patient information and complete registration forms.
• File records in EMR and prepare patient charts; scan documents.
• Maintain confidentiality and organize front office operations.
• Transcribe letters and create forms when needed; perform other duties as assigned.

Skills

Telephone etiquette

Data entry

Patient scheduling

Front desk operations

Records management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

EMR/EHR software

Email/Internet

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office in Baton Rouge. Duties include answering calls, scheduling appointments, check-in/out, and managing patient records in EMR, while ensuring confidentiality and accurate data entry.

The role requires basic clerical skills, two years of medical office experience, and the ability to handle high-volume phone inquiries with professionalism. Equal opportunity employer; pre-employment checks may apply.