Medical Front Desk Coordinator - Patient Concierge

Institute For Orthopedics & Chiropractic, PLLC; Eden Prairie (MN); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

The Institute For Orthopedics & Chiropractic, PLLC in Eden Prairie, MN seeks a Front Desk Receptionist to warmly welcome patients and ensure a smooth check-in experience from the moment they walk in.

Responsibilities include greeting patients, handling calls and scheduling, collecting copays, maintaining HIPAA-compliant records, data entry, and supporting a collaborative office culture. Occasional coverage at our St. Paul location may be required.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer-focused attitude.
• Experience with office software and EHR systems is a plus.

Responsibilities

• Greet and check in patients with a warm demeanor.
• Handle phone calls, scheduling, and patient inquiries.
• Collect copays and balances.
• Maintain confidential patient records per HIPAA.
• Assist with filing, data entry, and office organization.
• Coordinate with providers to ensure patient flow.
• Manage check-out and follow-up appointments.

Skills

Attendance

Punctuality

Customer service

Communication

Office software

EHR systems

Multitasking

Organization

HIPAA knowledge

Insurance knowledge

Team player

Positive attitude

Job description

The Institute For Orthopedics & Chiropractic, PLLC in Eden Prairie, MN seeks a Front Desk Receptionist to warmly welcome patients and ensure a smooth check-in experience from the moment they walk in.

Responsibilities include greeting patients, handling calls and scheduling, collecting copays, maintaining HIPAA-compliant records, data entry, and supporting a collaborative office culture. Occasional coverage at our St. Paul location may be required.