Patient Access & Front Desk Coordinator

Minnesota Regenerative Institute.; Arkansas; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Profit sharing

Wellness resources

Job summary

Minnesota Regenerative Institute in Baxter, MN is seeking a high-energy Front Office Coordinator to join our integrated medical team. You’ll manage patient flow, onboarding, and serve as the warm first point of contact, delivering outstanding service.

This role blends front desk expertise with patient relations, requiring organization, tech comfort, and a collaborative spirit to support clinicians and patients through every step of care.

Qualifications

• Experience greeting patients and handling front desk operations.
• Ability to answer phones and schedule appointments.
• Strong interpersonal skills and compassionate approach.
• Comfort with basic payments and checkout processes.

Responsibilities

• Welcome and check in/out patients.
• Answer phones and assist with patient questions.
• Schedule appointments and coordinate patient flow.
• Collect payments and process check-out.
• Maintain a clean, organized, and efficient front office.
• Call new patient leads to help them get scheduled.
• Follow up with patients who cancel or miss appointments.
• Reach out to patients who need to be rescheduled.
• Assist with simple social media tasks (responding to messages, notifications, etc.).
• Help patients complete necessary paperwork.
• Confirm appointment types so patients are scheduled correctly.
• Guide new patients through the intake process.
• Prepare and review paperwork for accuracy.
• Communicate with providers to ensure seamless handoffs.
• Keep patients informed about next steps in their care.
• Ensure new patients feel welcomed, supported, and confident.

Skills

Phone etiquette

Customer service

Organizational skills

Scheduling systems

Team player

Communication

Tools

Scheduling software

CRM systems

EHR

Job description

Minnesota Regenerative Institute in Baxter, MN is seeking a high-energy Front Office Coordinator to join our integrated medical team. You’ll manage patient flow, onboarding, and serve as the warm first point of contact, delivering outstanding service.

This role blends front desk expertise with patient relations, requiring organization, tech comfort, and a collaborative spirit to support clinicians and patients through every step of care.