Patient Experience Coordinator - Orthopedic Front Desk

Princeton Orthopaedic; New Jersey; On-site; USD 38,000 - 52,000; Full time

Job summary

A healthcare provider in New Jersey is seeking a full-time Front Desk Concierge to join their team. The role involves greeting patients, verifying information, coordinating referrals, and scheduling appointments, all while providing excellent customer service. Candidates should have previous medical office experience, strong organizational skills, and the ability to work both independently and as part of a team. The position offers a supportive work environment and requires flexibility with hours, including some Saturdays.

Qualifications

• Previous experience in a medical office front desk role is preferred.
• Strong organizational skills with attention to detail; great at multi-tasking.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Greet patients and visitors in a friendly and timely manner.
• Verify patient information and update demographics and insurance.
• Collect co-pays and balances from patients.

Skills

Organizational skills

Interpersonal communication

Multi-tasking

Attention to detail

Job description

A healthcare provider in New Jersey is seeking a full-time Front Desk Concierge to join their team. The role involves greeting patients, verifying information, coordinating referrals, and scheduling appointments, all while providing excellent customer service. Candidates should have previous medical office experience, strong organizational skills, and the ability to work both independently and as part of a team. The position offers a supportive work environment and requires flexibility with hours, including some Saturdays.