Ortho Front Desk & Patient Concierge

Florida Orthopaedic Institute; Tampa (FL); Presencial; USD 37 000 - 52 000; Tempo integral

Resumo da oferta

Florida Orthopaedic Institute in the Tampa area is seeking a front desk coordinator to manage the check-in and check-out process, collect co-pays and balances, and ensure smooth patient flow with excellent customer service.

The role requires a high school diploma, about two years in a medical setting, data entry skills, strong communication, and the ability to multitask in a busy clinic. Training on Athena EMR and flexible scheduling may be provided.

Qualificações

• High School Diploma required.
• 2 years of experience in a medical environment.
• Intermediate data entry skills.
• Excellent customer service and communication skills.
• Must be organized and able to multitask.
• Must be able to work a flexible schedule, with hours varying based on business needs.

Responsabilidades

• Manage check-in/check-out processes and collect co-pays.
• Obtain credit card on file agreements and prepare paperwork.
• Verify patient information and scan insurance cards.
• Upload imaging and prepare daily batches.
• Schedule follow-ups and end-of-day tasks.
• Maintain compliance with company policies and procedures.

Conhecimentos

Data entry

Customer service

Communication

Organization

Multitasking

Formação académica

High School Diploma

Descrição da oferta de emprego

Florida Orthopaedic Institute in the Tampa area is seeking a front desk coordinator to manage the check-in and check-out process, collect co-pays and balances, and ensure smooth patient flow with excellent customer service.

The role requires a high school diploma, about two years in a medical setting, data entry skills, strong communication, and the ability to multitask in a busy clinic. Training on Athena EMR and flexible scheduling may be provided.