Medical Front Desk & Patient Care Coordinator

US Physical Therapy; Springfield (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Professional development

Employee discounts

EAP

Job summary

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure the smooth flow of patients and serve as the non-clinical contact for patient services. You will greet patients, manage scheduling, handle payments, and maintain records with a friendly, professional demeanor.

Ideal candidates have medical front office experience, strong communication skills, and proficiency in Word/Excel, with a proactive, team-oriented mindset.

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience preferred.
• Excellent telephone and customer service skills.
• Proficiency in Word and Excel; experience with medical software preferred.
• Availability and flexibility with work hours.
• Strong attention to detail and time management skills.
• Ability to work as part of a team and maintain a positive, energetic attitude.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from initial check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Skills

Front desk experience

Customer service

Telephone skills

MS Word & Excel

Medical software familiarity

Attention to detail

Time management

Team player attitude

Education

High school diploma or equivalent

Tools

Medical software

Job description

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure the smooth flow of patients and serve as the non-clinical contact for patient services. You will greet patients, manage scheduling, handle payments, and maintain records with a friendly, professional demeanor.

Ideal candidates have medical front office experience, strong communication skills, and proficiency in Word/Excel, with a proactive, team-oriented mindset.