Medical Front Desk Coordinator — Flexible Schedule

Boston Orthopaedic & Spine, LLC; Cambridge (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Boston Orthopaedic & Spine, LLC is seeking an Office Coordinator to manage front desk operations in Cambridge, MA. The role involves checking in patients, scheduling, and handling insurance details to keep the clinic running on time.

Full-time or part-time positions are available with a pay range of $20 to $25 per hour based on healthcare experience. Prior medical office or front desk exposure is preferred but not required.

Qualifications

• High school diploma or equivalent.
• Up to one year of medical office or front desk experience.
• Typing speed of at least 30 words per minute and comfort learning new software.
• Clear, friendly communication in person, by phone and in writing.
• The ability to stay organized and composed during busy, high-call-volume stretches.
• Discretion with patient information and a commitment to HIPAA privacy.
• Flexibility to cover another office occasionally.

Responsibilities

• Welcome every patient warmly and check them in quickly and accurately
• Keep the front desk calm and organized, and keep patients moving through the clinic on schedule
• Prepare upcoming clinics and verify insurance eligibility before each appointment
• Request and obtain referrals so visits aren't delayed
• Collect co-payments and reconcile them accurately at the end of each day
• Answer a busy phone line and route calls to the right person
• Work closely with providers, medical assistants and our billing team so patients get a smooth experience

Skills

Typing 30 wpm

Communication skills

Organization

HIPAA compliance

Discretion with patient information

Flexibility

Education

High school diploma or equivalent

Tools

athenahealth

Epic

Ambra

Job description

Boston Orthopaedic & Spine, LLC is seeking an Office Coordinator to manage front desk operations in Cambridge, MA. The role involves checking in patients, scheduling, and handling insurance details to keep the clinic running on time.

Full-time or part-time positions are available with a pay range of $20 to $25 per hour based on healthcare experience. Prior medical office or front desk exposure is preferred but not required.