On-Site Medical Front Desk & Patient Coordinator

Boston Obstetrics & Gynecology; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Boston Obstetrics & Gynecology in Brookline, MA seeks a Medical Administrative Assistant/Patient Coordinator to manage front-desk operations, greet patients, check-in/out, verify insurance, and schedule appointments.

The role supports providers by handling medical forms, maintaining accurate EHR records, answering high-volume calls, and coordinating communications between patients and clinicians to ensure a smooth, timely patient experience.

Qualifications

• Minimum 3 years of administrative assistant experience preferred.
• Experience in a medical setting strongly preferred.
• Strong phone etiquette and customer service skills.
• Basic knowledge of medical terminology for accurate documentation.

Responsibilities

• Greet patients and manage front-desk operations.
• Check-in/out patients and verify insurance information.
• Schedule appointments and manage calendar.
• Answer and direct a high-volume phone line.
• Maintain accurate electronic health records and documentation.
• Coordinate communication between patients, clinicians, and external offices.
• Assist with handling medical forms and ensure timely patient experience.

Skills

Administrative experience

Phone etiquette

Medical terminology

Scheduling

Data entry

Record management

EMR systems

Organizational skills

Time management

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Boston Obstetrics & Gynecology in Brookline, MA seeks a Medical Administrative Assistant/Patient Coordinator to manage front-desk operations, greet patients, check-in/out, verify insurance, and schedule appointments.

The role supports providers by handling medical forms, maintaining accurate EHR records, answering high-volume calls, and coordinating communications between patients and clinicians to ensure a smooth, timely patient experience.