Medical Front Desk Coordinator

Carrell Clinic, a DIivision of OrthoLoneStar; Dallas (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Carrell Clinic, a Division of OrthoLoneStar, is seeking a Front Desk Receptionist to greet patients, answer calls, and manage the flow of the front desk. You will collect intake forms, guide patients through the policy documents, and ensure accurate data entry into the EMR.

The role requires at least 2 years in a medical office, strong communication skills, and familiarity with EMR and billing processes. This on-site position supports physicians and staff in delivering patient-centered care.

Qualifications

• High school diploma or equivalent required.
• 2+ years of medical office experience preferred.
• Strong phone and in-person communication skills required.
• Familiarity with EMR systems and Microsoft Office recommended.

Responsibilities

• Greet patients and visitors in person and by phone.
• Provide intake forms and applicable documents, and communicate office policies.
• Enter patient demographics and medical records into the EMR; upload imaging files.
• Schedule appointments and coordinate room use to optimize provider time.
• Process co-pays and uninsured payments and translate procedures for billing.
• Enter charges into the EMR and maintain accurate patient records with confidentiality.

Skills

Phone communication

Professional communication

Multitasking

Interpersonal skills

Attention to detail

Verbal communication

Education

High school diploma or equivalent

Tools

MergePac EMR

Practice management software

Office equipment (phone, fax)

Job description

Carrell Clinic, a Division of OrthoLoneStar, is seeking a Front Desk Receptionist to greet patients, answer calls, and manage the flow of the front desk. You will collect intake forms, guide patients through the policy documents, and ensure accurate data entry into the EMR.

The role requires at least 2 years in a medical office, strong communication skills, and familiarity with EMR and billing processes. This on-site position supports physicians and staff in delivering patient-centered care.