Medical Front Desk Clerk - Patient Care & Scheduling

Hanger Clinic; Herrington (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

PTO (Vacation & Sick)

Medical, Dental, Vision benefits

401k plan

Parental leave

Job summary

Hanger, Inc. in La Crosse, WI is hiring a Front Desk Clerk to ensure a seamless experience for clients and partners. The role emphasizes accurate data collection, privacy of information, and professional phone and front-office support.

The position requires a high school diploma and strong interpersonal communication. Prior receptionist or medical front office experience is preferred, with an emphasis on accuracy and customer service. This role is location-specific with full-time hours.

Qualifications

• High school diploma or equivalent required.
• Be at minimum a good fit for the job; Talent Sorter assessment preferred.
• Less than one year of customer service/administrative experience.
• Experience in a receptionist role or medical front office procedures preferred.
• Must have or be eligible to obtain a valid driver’s license and driving record.

Responsibilities

• Deliver the highest level of customer service to clients, fellow employees, and external business partners.
• Maintain accurate and complete customer records.
• Ensure privacy, security, and confidentiality of customer information.
• Assist with customer follow-up activities as directed.
• Coordinate schedules and appointments to ensure appropriate coverage and efficient workflow.

Skills

Excellent customer service

Phone handling

Communication skills

Typing 30 wpm

Education

High school diploma

Tools

Windows-based software

Email

Job description

Hanger, Inc. in La Crosse, WI is hiring a Front Desk Clerk to ensure a seamless experience for clients and partners. The role emphasizes accurate data collection, privacy of information, and professional phone and front-office support.

The position requires a high school diploma and strong interpersonal communication. Prior receptionist or medical front office experience is preferred, with an emphasis on accuracy and customer service. This role is location-specific with full-time hours.