Patient Care Front Desk Coordinator

Hanger; La Crosse (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

National holidays

Floating holidays

PTO

Medical benefits

Dental benefits

Vision benefits

401k plan

Parental leave

Referral bonus

Mentorship program

Job summary

Hanger is seeking a front office coordinator to ensure a seamless experience for clients, patients, staff and partners. You will collect and maintain customer information, uphold privacy, and support scheduling and documentation with accuracy.

The role emphasizes professional, responsive service, basic office duties, and the ability to navigate a medical front office environment. Entry-level candidates are welcome with the right mindset.

Qualifications

• Customer service experience preferred; entry level acceptable.
• Front office/reception experience preferred.
• Strong communication, both written and verbal.
• Ability to type 30 wpm with accuracy.
• Proficient with Windows and basic office software.

Responsibilities

• Deliver the highest level of customer service to clients and partners.
• Maintain accurate customer records per policies.
• Protect privacy and confidentiality of customer information.
• Coordinate schedules and appointments for coverage and workflow.
• Manage multiple phone lines and communication channels.
• Prepare clear written documentation and filing.

Skills

Customer service

Front desk

Oral and written communication

Typing 30 wpm

Computer skills

Education

High school diploma

Tools

Windows-based software

Office productivity software

Job description

Hanger is seeking a front office coordinator to ensure a seamless experience for clients, patients, staff and partners. You will collect and maintain customer information, uphold privacy, and support scheduling and documentation with accuracy.

The role emphasizes professional, responsive service, basic office duties, and the ability to navigate a medical front office environment. Entry-level candidates are welcome with the right mindset.