Medical Front Desk & Call Center Associate

Hutchinson Health; Maple Grove (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Time off

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet in Maple Grove is seeking a Medical Receptionist III to join our Primary Care Frontline team. The role blends front desk support with a call center, greeting patients, collecting co-pays, scheduling, and handling referrals.

The ideal candidate will have a client-focused attitude, attention to detail, strong time management, and comfort with technology. Work is primarily in-person with a Monday–Friday day schedule and occasional Saturdays.

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills.
• Demonstrates knowledge of age-related growth and development principles to provide appropriate service and assure patient safety.
• Proficient in operating telephone equipment, PC, printer, photocopier and fax machine.

Responsibilities

• Answer and respond to incoming patient and employer calls promptly and accurately.
• Greet patients, collect co-pays, schedule follow-ups and referrals, and support clerical duties.
• Maintain patient confidentiality and provide courteous, timely service; support process improvements.

Skills

Related experience

Computer skills

Phone etiquette

Confidentiality

Job description

Park Nicollet in Maple Grove is seeking a Medical Receptionist III to join our Primary Care Frontline team. The role blends front desk support with a call center, greeting patients, collecting co-pays, scheduling, and handling referrals.

The ideal candidate will have a client-focused attitude, attention to detail, strong time management, and comfort with technology. Work is primarily in-person with a Monday–Friday day schedule and occasional Saturdays.